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What is NUGS crypto?NUGS is a cryptocurrency that has been created to give our economy sustainability as we move into the future.
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What is a contract address?A contract address is a unique address allocated when a smart contract is deployed. This refers to the address location of the actual token contract that manages the logic for the tokens. It does not refer to the address that holds your own personal tokens! The contract address is necessary to know exactly which token you're referring to. The address itself is the location of a smart contract which manages the balances of all token holders, amongst other things, such as the total supply and its basic features (name, decimals, etc.).
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What is a smart contract?Smart contracts are self-executing contracts that allow for the automatic execution of transactions and the transfer of digital assets without intermediaries.
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What does it mean to be decentralised?In blockchain, decentralisation refers to the transfer of control and decision-making from a centralised entity (individual, organization, or group thereof) to a distributed network. In this case you will have full control of your NUGS tokens.
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What is a deflationary supply?Traditional fiat money gradually increases in supply, which makes it subject to inflation by default. In contrast, a deflationary asset is one that typically increases in value over time due to a decrease in its supply. A deflationary cryptocurrency is one where the supply of coins or tokens gradually decreases.
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What is the Binance Smart Chain (BSC)?Binance Smart Chain (BSC) is a blockchain network launched by Binance in September 2020. It is designed to be a high-performance blockchain that is compatible with the Ethereum Virtual Machine (EVM) and supports smart contracts.
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Can anyone buy NUGS?All crypto assets are available to anyone at any age, regional laws will apply.
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What is a private key?Is a large, randomly-generated number with hundreds of digits. For simplicity, they are usually represented as strings of alphanumeric characters. A cryptocurrency wallet consists of a set of public addresses and private keys.
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What is a seed phrase?An alternate representation of a private key. Private keys are usually expressed as a long string of alphanumeric text, however, a seed phrase simplifies a private key by encoding it as a list of 12, 18, or 24 words. Seed phrases are used to back up and restore cryptocurrency wallets.
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What is a DeFi Wallet?A physical device or computer interface that facilitates the storage of public and private keys. Your cryptocurrency is not stored in the wallet itself, it’s on the blockchain. It only manages your keys.
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What is a Gas fee?The fee required to complete a transaction or execute a smart contract on the Ethereum Blockchain. Gas is used to allocate the resources of the EVM.
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What are MiniNUGS?MiniNUGS is a points system to reward loyalty.
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What are MiniNUGS used for?MiniNUGS points can be used for various coupons and promotions, check your rewards page for the latest offers.
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How do I collect MiniNUGS?Collet MiniNUGS by watching a NUGS streamer.
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How do I transfer my MiniNUGS from Twitch or Kick?MiniNUGS can be transferred to nugsau.com by clicking the redeem item in your NUGS streamer “StreamElements” or “Botrix” shops. You will then complete the required fields.
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How do I see my balance or spend my MiniNUGS?MiniNUGS balance can be checked and spent in "My Rewards" area at nugsau.com
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How many MiniNUGS do I earn when watching a NUGS Streamer?You will earn a minimum of 3 points for every 10 minutes of watching a NUGS streamer. You will earn double points if you have subscribed to your streamer through Kick or Twitch.
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I have transferred MiniNUGS but they aren't showing in my account.Please allow up to 72 hrs to process transfers, if this time has been exceeded please contact us.
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How many MiniNUGS do I need to be able to redeem a coupon?500 MiniNUGS = 5% off in the shop 1000 MiniNugs = 10% off in the shop 2000 MiniNUGS = 15% off in the shop 3000 MiniNUGS = 20% off in the shop
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Do I need to be logged into StreamElements or Botrix to collect MiniNUGS when watching a NUGS Streamer?No, You will however be required to log into Twitch or Kick in to collect your MiniNUGS.
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How do I integrate MiniNUGS into my stream for my community?You must have an active plan with us in order to integrate MiniNUGS points system. See "Plans"
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Can I become a NUGS steamer if the game I play isn't listed?Yes! We are always looking to expand the genres. If you play a game not listed, get in touch
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How do I become a NUGS streamer?You can sign up to become a NUGS streamer by subscribing to a pricing plan.
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Can I stop being a NUGS Streamer without any notice?Yes. The pricing plan is a monthly payment and can be cancelled at any time.
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Do I have to sell merchandise?No. From the silver to platinum tier, you have the option to create and list your own merchandise but this isn’t compulsory.
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What are community discounts?Rewards for your viewers and community.
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What is a monthly shop discount?As a streamer you will not gain any MiniNUGS while streaming, so in order for us to reward you we offer a one use discount coupon every renewal.
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What is a NUGS Au Mod Option?This option is available to any paid plan, this allows a member of the NUGS Au team to set up your MiniNUGS points system on your behalf.
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What are the benefits from creating and listing personal merchandise in the NUGS Shop?Listing merchandise is an additional revenue stream for you and a great way for your community to support you. You will keep 100% of the profits from any sale.
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What is a NUGS Collaborator?Work with a NUGS Collaborator to design, price and list merchandise for your store. This is a great incentive for those that are unsure on what is involved or that require help.
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What is a Custom Page?A custom page can be used by anyone for anything, it is for those that are looking to showcase their personality. List artwork, projects, reviews, have your own space for your own merchandise. Work with a NUGS Collaborator to design a unique page at nugsau.com
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I have artwork I would like to showcase. Is it possible to have a custom page without being a streamer or integrating the MiniNUGS Points System?Yes, it is possible to only have a custom page on nugsau.com, this would require contacting us for a customised plan.
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What is a social media promotion?Create a social media post for NUGS Au to promote across our platforms each month.
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What is Meta Product Advertisement?Meta Product Advertisement is for paid advertising of products. You can use this service to promote your products and expand your reach.
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Do I have to sell merchandise?No. From the silver to platinum tier, you have the option to create and list your own merchandise but this isn’t compulsory.
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Can I cancel my current plan?Yes, all plans can be cancelled at any time.
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Can I upgrade my subscription plan?Yes, all tiers can be upgraded at any time.
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What is the website header promotion?The website header promotion is a banner on the homepage of nugsau.com used to promote the latest promotions. This banner receives the most views across the entire website.
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Can I run an event without being a NUGS streamer?Yes events are for every community and will be streamed live via our community chanel twitch.tv/nugsau
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I need to change my shipping detailsChanges can be made up until the order has been shipped. After that, no changes can be made to the current order. The best solution would be to cancel and replace the order. Please be aware it will take a few days for the refund to be processed and money back in your bank.
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My item has turned up damagedIf your parcel has defects on delivery, please state on the delivery note from the courier ‘packaging visibility damaged’. Please inform us within 24 hours for us to process a claim and replace the damaged product. If informed of any defect in a product or packaging between 48 hours and up to 15 days, please contact NUGS directly and we will work on a reasonable solution.
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I’ve received a different product to what I orderedPlease inform us within 48 hours to rectify the delivery of an incorrect product.
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Can I have a full refund if I’ve changed my mind?We don’t accept refunds. However, under exceptional circumstances, we will work with our customers to find a reasonable solution. Please contact us.
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Can I use a discount coupon on an item in the sale?Yes. Coupons are redeemable against sale items.
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What is the guarantee on technical products?All products have a 2 year guarantee offered by the manufacturer from the date of the delivery. Defects caused by negligence, hits, misuse or tampering, wrong voltage or installation, or wear and tear, are not included. In the case of IT products, the guarantee does not cover virus removal, programme restoration or disc reinstallation. In the case of incidents where a claim on the guarantee is justified, the product will be repaired, replaced, returned, or have its price reduced, in compliance with the law. The guarantee will be void: If any detail of the guarantee or the proof of purchase is modified, altered or replaced; If the identification number or the guaranteed product is tampered with or repaired without prior authorisation by the Technical Service.
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Why do I have to pay for delivery?There is standard delivery charge on all items purchased from the NUGS shop.
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What size am I?All products are listed in UK sizes, Women's Clothing Sizes, Men's Clothing Sizes,
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Is 1v1me staking only available for UFC?No. We would love for more games to have live staking with 1v1me. If you have a league you would like to set up, contact us at info@nugsau.com. We at NUGs are always looking at growing the community.
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Can I partner with NUGS Au?Yes. We are always looking for potential partnerships, get in touch with us for any enquiries.
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